Thane Municipal Transport [TMT] — No cashless facility available on TMT buses

Address:	Thane, Maharashtra, 401104
Website:	thanecity.gov.in/index.php

Dear Sir/ Madam,

I have been regularly travelling by TMT AC buses between Borivali and Thane stn for last many months. While quality of buses and staff helpfulness is above expectations, the non-availability of cashless payment option mode for ticket has been a cause of concern.

Since the fare of AC bus is not small (Rs 80 for each way), it is difficult to produce Rs 160 as change money everyday (for 2-way movement), especially after demonetization scheme announced by Govt. of India. I would like to highlight that your competitor NMMT AC buses have started offering ticketing option using mobile (Ridlr app) as well as using swipe machines for debit card. Increasingly, I see commuters choosing to go by NMMT bus for same route or indulge in quarrel with conductor due to non-availability of cash.

Given Government of India's push towards cashless society, I request you to make some option available at earliest. Thanks.