Tharai Travels — Regarding poor passenger services

Tharai travels is worst. No call from the diver. Msg came at the neck of the time...Driver didn't pick up the passengers from the mentioned pickup point... Didn't attend the phone call even after several attempts .. Worst seats, , soaked with water... No proper functioning of push back... Can't able to switch off ac even it is raining.. No proper customer service... Worst travels.. It is not worth to pay money in this bus.. Normal government bus is better than this.