| Address: | Chennai, Tamil Nadu, 600062 | | Website: | www.thechennaimobiles.com |
I bought a mobile at ambattur branch (Ch -15 shop) and the device was fault so i had handover the mobile to showroom. They advised after 10 days the device was fault so we will give replacement device. After another 10 days they called to me and gave replacement device, but the mobile device kept at old box & they said this is the new phone only & not serviced mobile. How can i believe their words? If the company provide new replacement, they have to open new box (New ime no.) but here they forced me this is the new mobile & device only kept at old box. How is it possible the mobile device kept old box with new ime number? Where is it the new mobile box? And the service was very worst and treated customer irresponsibly.
Kindly validate the issue and do the favorable for me. If possible i’m ready to pay extra amount to buy the another brand device or give me the same brand but the mobile device should be kept in new box with seal.
Regards,
Kumar s
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