[Resolved]  The Chennai Silks — Bad product and poor service

Address:Chennai, Tamil Nadu
Website:Chennaisilks

On December 14th I bought long kalli for RS.2595. I wore for newyear to church. only 2 hours it's gets tored in back.so I went to Chennaisilks Tnagar branch and spoke with Anand and syed sadiq whos response is very bad.Anand is telling to syed. Speak to them and send them back.He is just finding reason to send me back.he is turning somewhere else and answering.he is simply saying this type of dress will tear only we can't do anything for that. Then why ur selling this type of dress putting a blame on me. To avoid me he say u bring tag we will see.I had bill with me.Nobody will save a tag, or wear the dress with tag.then why people saying bring bill for any fault or exchange.very poor service and selling old and bad quality product. I suggest nobody should buy in Chennaisilks since they are selling bad quality product and no proper response, bad customer service.i[censored]r product is bad u should resolve it.I want the money back or exchange for that dress.
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Feb 15, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
The Chennai Silks Customer Care's response
Dear Customer,

Greetings from The Chennai Silks - Let The Celebrations Begin

Many thanks for writing and we apologies for the inconvenience occurred, We at The Chennai Silks always ensure the right quality of the product in all the levels, but this is quite unfortunate and we regret for the same.

We request you to share your contact number for better communication in this subject, please feel free to write us with the photograph of the damanged product and bill copy in [protected]@thechennaisilks.com for resolving this issue.

Once again we thank for the opportunity you given us for serve you better

Thanks & Regards,
Team - Customer Support
The Chennai Silks
Tirupur
+[protected]
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    The Chennai Silks Phone
    +91 99 9481 1711 [Helpline]
    +91 42 1224 2888 [Helpline]
    +91 90 0309 9877 [Helpline]
    The Chennai Silks Address
    No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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