[Resolved] The Chennai Silks — Bad product and poor service | |||||
On December 14th I bought long kalli for RS.2595. I wore for newyear to church. only 2 hours it's gets tored in back.so I went to Chennaisilks Tnagar branch and spoke with Anand and syed sadiq whos response is very bad.Anand is telling to syed. Speak to them and send them back.He is just finding reason to send me back.he is turning somewhere else and answering.he is simply saying this type of dress will tear only we can't do anything for that. Then why ur selling this type of dress putting a blame on me. To avoid me he say u bring tag we will see.I had bill with me.Nobody will save a tag, or wear the dress with tag.then why people saying bring bill for any fault or exchange.very poor service and selling old and bad quality product. I suggest nobody should buy in Chennaisilks since they are selling bad quality product and no proper response, bad customer service.i[censored]r product is bad u should resolve it.I want the money back or exchange for that dress. Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved The Chennai Silks customer support has been notified about the posted complaint. Verified Support Jan 12, 2017 The Chennai Silks Customer Care's response Dear Customer, Greetings from The Chennai Silks - Let The Celebrations Begin Many thanks for writing and we apologies for the inconvenience occurred, We at The Chennai Silks always ensure the right quality of the product in all the levels, but this is quite unfortunate and we regret for the same. We request you to share your contact number for better communication in this subject, please feel free to write us with the photograph of the damanged product and bill copy in [protected]@thechennaisilks.com for resolving this issue. Once again we thank for the opportunity you given us for serve you better Thanks & Regards, Team - Customer Support The Chennai Silks Tirupur +[protected] | |||||
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No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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