[Resolved] The Chennai Silks — cheated for the price of saree | |||
Hi. I purchased a saree on 13th august at your mumbai airport store for 8830 after 5% discount. When i was checking your website to order more sarees on the 14th i saw the same saree that i bought at 6445 i was surprised that how such a big company cheats people. On mu checking the tag on my saree to reconfirm things i was taken to further more surprise the tag on the saree is for some dark orange saree. How can a black saree be described as dark orange in description. It is very clear that the tag has been changed by the people on airport. On my calling tye person after sending all details on what's app i got the reply from the gentlemen that v cant do anything u can do what u want. Well i don't knw what to say as i am cheated by 2200 rupees by your salesman. Still having some hope on your company i am sending this mail expecting some honesty from your company to help me resolve the matter the invoice no is 1658. Ekta chandra [protected] Was this information helpful? | |||
Sep 16, 2017 Complaint marked as Resolved The Chennai Silks customer support has been notified about the posted complaint. Verified Support Aug 15, 2017 The Chennai Silks Customer Care's response DEAR CUSTOMER..!WE HAVE RECEIVED YOUR COMPLAINT THROUGH OUR OFFICIAL MAIL ID, WE WILL TAKE THIS ISSUE WITH HIGH PRIORITY AND WILL DISCUSS WITH CONCERNED DEPARTMENT, GIVE YOU THE POSSIBLE SOLUTION IN SHORTLY THROUGH MAIL. THANKS & REGARDS TEAM - CUSTOMER SUPPORT THE CHENNAI SILKS - TIRUPUR Sep 11, 2017 kumarg17's response I bought a pant on 12.06.2017 of Vitomine brand [Bill no: 110360] of cost Rs.1195 .I used only once during last week and washed it with just a water. After that color spots and strikes occurs throughout the pant. I need alternate for that pant. Here i attatched soft copy of my bill and pant of issue. I mailed your customer care so many time but their is no proper response from your side . I need an favourable solution. I thought you were a famous so you will provide a better quality to people.With that in mind only people comes to your shop.but you are not as that.Is my money [Rs.1195] waste??.How can my family and friends come again there ?With what belief I can come again? | |||
2 Comments | |||
Comments
I bought a pant on 12.06.2017 of Vitomine brand [Bill no: 110360] of cost Rs.1195 .I used only once during last week and washed it with just a water. After that color spots and strikes occurs throughout the pant. I need alternate for that pant. Here i attatched soft copy of my bill and pant of issue.
Reply
Yesterday i have purchased 1290 rs worth kids (boys) readymade, finaly i have paid by card idbi 1290, then that cashiyer told card was declined so give me cash then i have paid 1290rs cash
after that i socked, y mini statement they have swipped two time 1290 rs
2580 debitted from my account
my name sudalaimani
contact number [protected]
after that i socked, y mini statement they have swipped two time 1290 rs
2580 debitted from my account
my name sudalaimani
contact number [protected]
33%
Complaints
120
Pending
0
Resolved
39
+91 99 9481 1711 [Helpline]
+91 42 1224 2888 [Helpline]
+91 90 0309 9877 [Helpline]
No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012