The Hindu — annual subscriber gets cheated for the last 13 months

Address:

Bangalore Urban, Karnataka

I am an annual subscriber (Sub. Code [protected]) for the past many years.in sept. 2016 i had moved to gottigere area, b. G. Road. Because of the area change, almost three weeks the supply of news paper did not happened, which is understandable, even though 3 weeks delay is quite unreasonable.

16th october 2016 the annual subscription had been renewed until 15th oct.. 2017. Through out this period, every month i had been deprived of average six (6) days news paper by the news paper agency.in fact i had fed up complaining to the toll-free number, average twice a month.

16th oct. 2017 cur;rent subscription renewed by paying rs. 899/-, and the same situation continued, my complaints also continued.

The present situation is that for the last 10 days the supply of daily news paper is completely discontinued by the newspaper agency.

I am getting very poor response from the customer care complaints and the responsible persons of the publishers.