The Hindu — copy of editorials

Last year in the month of november, i ordered two copies of editorials from the website of the hindu. I did not receive those yet. Also, i made the online payment of rs. 759. No on e responds on the customer care toll free number and the same goes with the emails. I have sent atleast 15 emails but i didn't get a reliable response. Either, i want my payment to be refunded or my order delivered.