[Resolved]  The Hindu — epaper subscription

I have subscribed the hindu for one year on 10th august. My transaction was successful and at that time i was able to see the epaper. But when i logged in again it is showing me my previous status that is 'renew subscription'. I have called customer care they told me to mail them. I sent mail with necessary transaction details but till now there is no response from their side. Now they are not even picking up the call.
Try to resolve this issue asap.