[Resolved]  The Hindu — Not delivering newspaper as promised

Address:	600033
Website:	thehindu.com

Sir, I have been a reader of THE HINDU since the last 5 years getting my copy through the local news paper Vendor (Opp Srinivasa Theatre, West Mambalam, Chennai) After coming to know about the Independence day offer, I paid Rs. 1071/- as subscription online for 1 year on 1st September 2015. Payment made date is 16 Aug 2015 by Credit card [protected] For the first month, I received a newspaper on time without any issue. from October 2015, around 6 days paper not delivered. Lodged a complaint with Customer care who informed me that they will change the agent. I kept quiet. Again for this month, I have not received around 9 days paper..When I checked with Customer care, they asked me to contact Area Sales Manager who asked me to contact the Saidapet area person. However, till date I have not received the subscribed newspaper. Whenever I raise a call to customer care, I get the message that sorry for the inconvenience. But till today the problem has not been solved. Could you please deduct the amount the papers delivered and return my subscription amount back? If not possible, send some good tamil magazine in lieu of the balance amount. I am sorry to say that I am totally disappointed from your way of service, which I never expected being reputed concern like Hindu R.Raman [protected]