The Hippie Saaz — Curtains ordered online | |||||
I had purchased curtains (Full ruffled georgette) from the hippie saaz online through their instagram page on may 15, 2020. I booked under the offer i’d buy 2 get 1 free. Color beige. Total 3 curtains of size 7 by 4 feet. Payment was made upfront on a paytm number +[protected] to a guy named rajnish. After one and half month of chasing the owner, neha and requesting for tracking i was not given any response. No reply from their side. No message nothing. Phone was unreachable or not answered or switch off. I emailed at [protected]@gmail.com but no reply. I received a parcel with only 2 extremely substandard curtains which were white (I ordered beige and 3 curtains). Now when i keep messaging the owner and the company no one responds or replies. The emails are never replied to, the phone number is always unavailable or switched off. They are not refunding my money or ready to take return of the crap they sent. Was this information helpful? | |||||
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 26 Comments | |||||
Comments
These reviews saved me...was just going to order a few stuff.. Won't anymore 🙏
Reply
I ordered from thehippiesaaz ..they r too long and the quality what they are given its really amazing 😍 I really loved that ❤️. .I just want to suggest them to work on their's delivery time ...thanq u hippiesaaz to make my room more beautiful 😘😘😘
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Vipina Sanjiv Mudada's reply, Sep 29, 2020
Stop ###
Hiba Hiba's reply, Mar 24, 2021
Fake
Nvennela's reply, Jul 21, 2022
Fake reviews
Aerika Singh's reply, Aug 28, 2022
If you are happy with the order, then why would you visit or post a review on this forum which is specifically for 'Consumer Complaints' ? Shows that this is fake.
I have shoped with thehippiesaaz ..and they are really good in home decor work and 😋quality is so good I really impressed with their curtains ..
Vipina Sanjiv Mudada's reply, Sep 29, 2020
Liars
Hiba Hiba's reply, Mar 24, 2021
Liars show ur transaction proof
They have kept people here also like robots
They have kept people here also like robots
I feel it wouldn't be right to just spread bad words about a company working very hard day n night to keep their customers satisfied with their products quality and delivery.
As per my experience I had a very good interaction with the team and delivered good quality products always
As per my experience I had a very good interaction with the team and delivered good quality products always
Moubani Roy Choudhury's reply, Aug 3, 2020
Placed an order for curtains worth Rs.2k+ from an Instagram page called thehippiesaaz run by a duo called Neha and Rajnish on the 12th of June 2020. Promised delivery date was 1st of July. Today is the 3rd of August and I haven't received it yet. Over the last month, I wrote innumerous messages on their business and personal Instagram pages, made calls on the Gpay number where I paid, wrote mails however, got no response from any of the sources. In between I did receive another false promise saying that the order will be delivered by 24th July latest when I asked for an update. Then she blocked me on Instagram and ever since then no response. I tried reaching out to them through various means but no response. They have comments resticted on their page. Blocked me on personal accounts, no rating or comment section in website. Basically they know the art of keeping their slate clean from criticisms. Meanwhile, they've been posting about their new launched website, boasting about milestones, offers but they don't have the basic courtesy to respond or update a customer who has made a pre-paid order. It's only when it's almost two months now that I got to know from Quora and consumer complaint that I'm not the only one but others have been cheated and treated like this as well. Initially I really appreciated the work these people were doing but after this kind of behaviour and service, I have no good words in store for them. It's humiliating when you have to get for things you've purchased.
Hiba Hiba's reply, Mar 24, 2021
Really did they pay u to write this
Tell them to give my refund also
Tell them to give my refund also
Veekshitha Shetty's reply, Apr 19, 2021
Guys, even I have same expirience ordering stuffs from this page, thy are so unprofessional and ruthless looters, thy don’t even bother to reply to msg or mails, customer service is always out of reach. I had placed an order for 3k and haven’t recieved till date, it’s been almost one year. Later wen I saw the reviews I came to knw many others have also got fooled by them. I have few ppl in my contact who also expirence same thing, one of them even registered complaint. But police wer unable to track their location. So guys whoever here knw them or their location do help us to locate. It wud be really helpful for us and others. It’s our hard earned money which they have looted. Also pls pls don’t place any order on this page. Beware of this fraudsters. Enquiries made on comment section are always deleted.
Thanks
Note: I have totally lost hope on getting the product/ getting the refunds. Atleast this will help others. pls pls don’t place order on this page and get fooled. U will be definetly disappointed. One in 20 myt be getting their order which are posted in their stories to fool ppl.
Thanks
Note: I have totally lost hope on getting the product/ getting the refunds. Atleast this will help others. pls pls don’t place order on this page and get fooled. U will be definetly disappointed. One in 20 myt be getting their order which are posted in their stories to fool ppl.
Aerika Singh's reply, Aug 28, 2022
If you are happy with the order, then why would you visit or post a review on this forum which is specifically for 'Consumer Complaints' ? Shows that this is fake.
Defaming a company like this is unkind. You should have contacted the team before taking the step. As they have a huge customer base in such a small time frame. This can't be achieved by delivering bad products My experience denies to believe this. Yes the delivery might get delayed sometimes but there is no compromise with the quality of products. which made me recommend the brand to many of my known
SwastiPra's reply, Jul 13, 2020
It's been 3 & 1/2 months and she/team doesn't respond . So i beg to defer.
payal.py's reply, Jul 30, 2020
It has been 3 months that I have ordered from them and no response from their team. They don't receive calls or messages when commented on social media they only delete the comment and further no reply. So think before you recommend them to anyone, you are lucky that you dint face any of this but I'm sure most of the customers are facing the same issue.
ChopenLama's reply, Aug 21, 2020
Sneha, you were really lucky to experience great service, but I had never gone through this sort of experience ever in my life. I'm waiting since 11th April and have tried cooperating as much as possible with her silly excuses. She was nice and sweet when she wanted me to place the order, false promising that it will be delivered within 7-8 days, but I was ok to wait due to current situation. However, you cannot make customers wait for 4 months. I thought it was just me, but now I realized this was experienced by others as well.
Hippiesaaz is a fraud's reply, Oct 6, 2022
To not defame, one should behave like that. Neha is a fraud. Now you prove me wrong and i shall stop defaming your 'kind company'.
Their product surely gets delayed but what I received was very satisfactory.
I support thehippiesaaz and they will keep on blooming and I'll keep repurchasing more stuff.
I support thehippiesaaz and they will keep on blooming and I'll keep repurchasing more stuff.
I received incorrect order of extremely substandard quality, when asked about it she doesn’t respond and finally blocked me . How professional is that. Also the Paytm number doesn’t work, they do not answer or is switch off or unavailable
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The hippiesaaz's reply, Jun 3, 2022
We are extremely apologetic for the inconvenience you faced due to extensive delays and lack of communication. Being an SMB we are continuously working on improving. Although I can see that the issue has been already resolved. Still, if you have any concerns about your order then you can simply drop us an email at [email protected] for existing order-related queries.
Thank You
Team TheHippiesaaz
Thank You
Team TheHippiesaaz
It's been 3 & 1/2 Months and i haven't received my product yet. I had trusted the lady and patiently waited for them to delivery the product but they hardly respond and the only response you receive is a generic msg stating "Thank you for ordering due to lockdown, it probably will take 2-3 weeks to deliver" ...it's been 3 & 1/2 months.
The above comments about why defaming the company ..probably is from https://www.thehippiesaaz.com/ as they do play victim card when asked why there was a delay /refund .
3 & 1/2 month is ample time and if you are not able to keep up with the order thats your lookout not mine.
As a customer, i would expect better service and professionalism .
The above comments about why defaming the company ..probably is from https://www.thehippiesaaz.com/ as they do play victim card when asked why there was a delay /refund .
3 & 1/2 month is ample time and if you are not able to keep up with the order thats your lookout not mine.
As a customer, i would expect better service and professionalism .
Hiba Hiba's reply, Apr 16, 2021
U are never going to receive the product or refund
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
Would recommend logging a complaint with Consumer Court. Please find below details :
[protected] OR 14404
All Days Except National Holidays(09:30 AM To 05:30 PM)
https://consumerhelpline.gov.in/
This is the only way we can stop these fraudsters . Self proclaimed hard working organisation.
[protected] OR 14404
All Days Except National Holidays(09:30 AM To 05:30 PM)
https://consumerhelpline.gov.in/
This is the only way we can stop these fraudsters . Self proclaimed hard working organisation.
payal.py's reply, Jul 30, 2020
Did your issue get resolved?
As I am facing the same issue.
As I am facing the same issue.
Moubani Roy Choudhury's reply, Aug 3, 2020
Placed an order for curtains worth Rs.2k+ from an Instagram page called thehippiesaaz run by a duo called Neha and Rajnish on the 12th of June 2020. Promised delivery date was 1st of July. Today is the 3rd of August and I haven't received it yet. Over the last month, I wrote innumerous messages on their business and personal Instagram pages, made calls on the Gpay number where I paid, wrote mails however, got no response from any of the sources. In between I did receive another false promise saying that the order will be delivered by 24th July latest when I asked for an update. Then she blocked me on Instagram and ever since then no response. I tried reaching out to them through various means but no response. They have comments resticted on their page. Blocked me on personal accounts, no rating or comment section in website. Basically they know the art of keeping their slate clean from criticisms. Meanwhile, they've been posting about their new launched website, boasting about milestones, offers but they don't have the basic courtesy to respond or update a customer who has made a pre-paid order. It's only when it's almost two months now that I got to know from Quora and consumer complaint that I'm not the only one but others have been cheated and treated like this as well. Initially I really appreciated the work these people were doing but after this kind of behaviour and service, I have no good words in store for them. It's humiliating when you have to get for things you've purchased.
Hiba Hiba's reply, Apr 16, 2021
U are never going to receive the product or refund
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
Hi Aditie.. I'm standing exactly where you are now. I placed an order on the 12th of June and today is the 3rd of August and I haven't received my product. I sent DMs, mails, messages innumerable times. I also called on the Gpay number where I had paid the money. It's rs.2k+ amount of order and they just don't reply.Later I found that she had blocked me. They have restricted comments on their Instagram page, no contact information anywhere. I found the mail id in her account and I sent the mail's. Number I found on GPay. But no response anywhere. I think I should complain to the consumer forum and escalate the matter since the owners don't respond to mails, messages or calls and block when asked anything. Many people could've had a good experience but I've had the worst experience with this brand.
Pannaga Ve's reply, Dec 8, 2020
I am still facing the same issue and so does many girls🤷🏻♀️.
I have paid 2k and what can I say, utterly disappointed even after 2 months of constant DMs and they have the audacity to restrict my account. One thing we can do is post this account and make others know that not to fall in this trap. Its like you are keeping 100 happy customers by looting 10 unhappy people.
I have paid 2k and what can I say, utterly disappointed even after 2 months of constant DMs and they have the audacity to restrict my account. One thing we can do is post this account and make others know that not to fall in this trap. Its like you are keeping 100 happy customers by looting 10 unhappy people.
Hiba Hiba's reply, Apr 16, 2021
Same here they blocked me and I lost 5.4k
She is such a looter. I ordered 2 pairs of curtains on march 12th. After the lockdown has been lifted, i contacted her after 2 months to enquire on my product. She gave reason as her area is under containment zone. But she despatched my orders even after 5 months till date. My mails and messages are unanswered. She doesnt attend the calls too! Anyone, who can guide me how to proceed on with this?
Riya Jha's reply, Aug 28, 2020
Just received after 3 months and that also o complete n totally different colour which I told them to prepare. So be ready to not received exactly the same product. Keep on calling that cc number n texting on insta n also commenting on post... I commented everywhere on every post. Once you start commenting on post they will pick up your call. N don't speak to that women on cc, ask for Sandeep name guy he will listen toh you, that cc lady told me shut up n disconnected my call, so be ready to be treated very badly. I was just telling them that we are running after u like dogs n she reverted saying don't abuse will complain about u n all
Hiba Hiba's reply, Apr 16, 2021
U are never going to receive the product or refund
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
I have faced it 5.4k I trusted them
But it's been a year now they blocked my Instagram and then nothing . I hope everyone gets to know about them 100+k followers all fake it is
Evryone be careful
I trusted them because I've been ordering from Instagram pages but noone cheated like them
She's very rude and completely cheating customers she just provided the customer care number which doesn't not respond calls and they don't even lift ur calls and they simply say we are going to dispatch the delivery but they don't do it even if we ask for the refund also no response from them at all it's simply wasting money and time on these guys they don't even have minimum curtosy and common sense to respond to their customers simply we need to follow them don't blindly follow their page and get attracted to their offers they are simply making money and cheating the public please be more cautious and more careful with HippieSaaz and their team don't believe their sweet words.
ChopenLama's reply, Aug 21, 2020
We are on the same page. I placed the order on April 11th, still waiting. The lady was sweet initially giving silly excuses and now she's rude when you DM her asking for status. The customer service never responds. Wish I had known earlier about this and never made a mistake to purchase anything from them. But the fact that they delete every single negative comments or comments asking for status update will let customers know about them.
Hiba Hiba's reply, Mar 24, 2021
Did u get money back or product
Just read all the comments, exactly same thing is happening with me, it's been 3 months now, no update nothing.
@snehayadav I was following her from very start, I went through her story n inspiration for work n how she is helping house wives n all because of which I blindly ordered from them. Now what? After 3 months no update, if you don't have capacity then don't take the order. Why did you take the order first n it's not our fault that it's getting late from your end, you have to mange it. Posting on instagram about happy customers, wow so beautiful, happy customers happy customers, I got so much frustrated that I unfollow her. She blocked me too when I commented on her page. Whatever everyone is saying exactly point to point things happened with me. Earlier I was telling people about her now no more, how come she was crying and posting on insta that people don't havr right to call her cheater or abuse her, if you behave like this with your customer, you will get scolded
@snehayadav I was following her from very start, I went through her story n inspiration for work n how she is helping house wives n all because of which I blindly ordered from them. Now what? After 3 months no update, if you don't have capacity then don't take the order. Why did you take the order first n it's not our fault that it's getting late from your end, you have to mange it. Posting on instagram about happy customers, wow so beautiful, happy customers happy customers, I got so much frustrated that I unfollow her. She blocked me too when I commented on her page. Whatever everyone is saying exactly point to point things happened with me. Earlier I was telling people about her now no more, how come she was crying and posting on insta that people don't havr right to call her cheater or abuse her, if you behave like this with your customer, you will get scolded
Same experience as described by multiple people above. Ordered curtains on 23rd April worth 4k. Did not deliver despite multiple polite requests to deliver the product. Stopped responding to my request for updates regarding the product.
Exasperated by the sheer rudeness and lack of professionalism shown by them.
Exasperated by the sheer rudeness and lack of professionalism shown by them.
Hiba Hiba's reply, Apr 16, 2021
Once u start commenting on there post they will block u too
I have had a very bad experience with Hippiesaaz. Items were missing and the attitude was also too bad. It was delivered after 3 months.
My order number is 2466. They have not sent me 2 items in my order. Not replying to my dms and the customer care is also not reachable. Can someone advice how to proceed on the issue.
The same incident happened with me also. I had placed an order on Aug 14, order number #350X. Since three weeks everyday I’m trying to contact them via mails, DMs and calls, they aren’t replying at all. This is such a bad attitude. They should have a basic courtesy to update customer with the order status, even if it’s getting delayed. Ignoring customers like this is just getting them more and more bad publicity. They post on their social media everyday but cannot even bother to cater to their existing order. Such a shame. I’m gonna put this up on social media.
i have the same horrible experience from this group. they had an offer for bedsheets buy one get one and i had paid on april 2020 and till date ie[protected] no response on anything. this actually makes the online purchase concept doubtful. they appear online for promotions and they everyday post pictures but never see our messages or reply to anything. they should feel shameful to keep someones money in pocket and behave like this. such pathetic attitude. the way they portray themselves is utter nonsense. this really makes me away from instagram purchases. such a bad experience. when they have followers and people to support they forgets their standard. shameful to you guys. i was really a fan your group for being such artistic and innovative.u were very good until this purchase and this was my first purchase from you guys and the last im sure. please show courtesy for the money we pay even during pandemic. please respond and be responsible. shamefull experience with hippiesaaz.
Neelu Punn Kale's reply, Oct 24, 2020
Exactly the same thing happened to us too!!
Completely disgusted by their third grade business practice!!!
Completely disgusted by their third grade business practice!!!
I had the same experience with Hippie saaz
I placed an order for ₹3993 and they just wouldn’t respond to my messages.
I have lost the money and I do not mind, i shall think of it as being given to an orphanage
But the Hippie saaz will suffer for such unprofessional behaviour and irresponsible customer care.
Please people do not place an order on Hippie saaz by trusting their Instagram page.
Most of the pictures are not by the client.
I placed an order for ₹3993 and they just wouldn’t respond to my messages.
I have lost the money and I do not mind, i shall think of it as being given to an orphanage
But the Hippie saaz will suffer for such unprofessional behaviour and irresponsible customer care.
Please people do not place an order on Hippie saaz by trusting their Instagram page.
Most of the pictures are not by the client.