The Indian Express — Irresponsible Remark on SBI

Address:Indja
Website:The Indian express website

I came across an article titled "Man goes to SBI in London, finds it shut during lunch break and Tweeple can’t stop cracking jokes about it" dated 11.06.2022 on your website. As an employee of State Bank of India I am deeply offended. We are aware that SBI lunch break is a running gag and people love to make jokes about it at every opportunity. It is not the gag that offended me but the baseless comment of Indian Express.
The remark "but the only problem is sometimes it gets dragged far beyond the stipulated time" made by Indian Express is unfounded. Please know the facts before making a comment as such about a Bank that serves almost 45 crore customers. State Bank of India (all of its 22 and odd thousand branches) does not shut down for lunch time because there is no such thing as "Lunch Time". Staff take lunch break when the crowd is less and take lunch in turns to make sure the counter is always manned. Some branches are so crowded that staff get to have their lunch sometimes at 3pm and 4pm. Staff are allowed to take only 30 minute lunch break and this is the only break they get in their day.
Next time before making a comment please visit your nearest SBI branch because we can take a joke but not a groundless statement.
Was this information helpful?
No (0)
Yes (1)
The Indian Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Indian Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    14
    Pending
    0
    Resolved
    2
    The Indian Express Phone
    +91 12 0665 1500
    The Indian Express Address
    The Express Building, B1/B, Sector 10, Noida, Uttar Pradesh, India - 201301
    View all The Indian Express contact information