The Jt Store — I am complaining about the jt store

Sir google pr "the jtstore" site pr vivo v9 mobile ki price 101 hone ke karn maine two mobile order kiye or online pay kiye jisse mere account se 202 ruppes debit kar liye gaye or 50 ruppes deleivery charge kr liye gye. But sir abhi tak nahi toh mobile aaya nahi koi msg ya nahi kou call.
So i request for you plese mere paise vapas mere account mei transfer kar de.
My a/c no.[protected]
My name is souyal