The Jt Store — not received the refund

I have placed orders vide order no. 18805731 for rs. 164/- & 18805722 for rs. 151/- on 14th august'19 from the jt stores, since the orders were not delivered till 24th aug'19, then i have decided and informed to the jt stores and cancel the said orders. After sending several reminder, on 3rd oct'19 the jt stores send a email for their apologies for canceling the order and informed that my refund is approved and ask me to provide the bank details in order to do the bank transfer. On 4th oct'19 i have shared my bank details, till date i haven't received my refund or the product.
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The JT Store — Refund request-[Ticket #136328]-order[protected]/03/2019

TheJTstore.com ticket money not refunded back, when asked at customer service phone no. [protected] he neglected my request and cut immediately, plz help me get the refund, it wasn't made clear to be a ticket as it wasn't mentioned anywhere, it is not...

On date 12.05.2019 I have done a online purchase of led tv ticket no 106890, Order no -2830023 on Flash sale but til now the company is neither sending the material not returning money.Pl help

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