[Resolved] The New India Assurance Co. Ltd. — insufficient claim
My plywood factory got a fire on[protected] and wood loss is 4.31 lac and civil loss is 1.90lac rs. And company refuse to give the claim of wood. They said seasoning wood is not cover under the policy and broker said company will defiantly give the claim. But company give me only 84000 rs. On[protected].
I send the email to customercare. [protected]@newindia.co.in on[protected] and they give me the ticket no. Inc[protected]. But i didn't any response from the co. And i again emailed to the co. Dated 29-5-18 and the ticket no. Is inc[protected]. But till now i didn't any response from the co. Please help me about this matter.
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Jun 14, 2018Complaint marked as Resolved
[email protected] I e-mail this matter Hello Sir I have a insurance policy no. 36030011170100000145 from your company dated 20th July 2017. on 20th feb 2018 a fire loss in my factory. which is six lac twenty one thousand five hundred and eighty four (621584 )rs. And I get 84000 rs. on 13-4-2018. Your surveyor said wood claim is not accepted by the company. Please clarify this, I am not satisfied from 84000 rs. I hope to hear from you soon. I am sending you the insurance policy, fire loss estimate, fire claim form for your reference .Please find the attachment. Company revert is Dear Team Below is an email received from the customer who is facing an issue with his claim, request you to review the email below and advise customer immediately . Customer is upset that there is no response towards the claim he has made. Please treat matter as most urgent. Ticket No INC143797729 2nd time company revert is Dear Team Below is an email received from the customer who is facing an issue with his claim, request you to review the email below and advise customer immediately . Customer is upset that there is no response towards the claim he has made. Please treat matter as most urgent. Ticket # INC1437102546
Jun 04, 2018
New India Assurance customer support has been notified about the posted complaint.