The Panel Station — didn't receive the paytm cash after redeeming points

Its been more than a month that i have submitted a request to redeem 3000 points for 300 paytm cash but there is no notification from them after that have tried reaching customer care from the app but there has been no response from there side.have redeem 2nd time also even that is about to reach a month...they cannot do such frauds with us. my registered no. Is [protected] and rmail id is [protected]@gmail.com...plz help.
Have attached a pic of my redemption history.
+1 photos
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Didn't receive any paytm cash after redeem 3000 points into paytm cash. Its more than 1 month and i didn't receive anything from panel station. Fraud company.

I can't log in with my registration details sent to [protected]@gmail.com... Please help me reset and resend another log in details

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    The Panel Station Phone
    +91 80 4178 5814
    The Panel Station Address
    Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103
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