The Panel Station — I want to use phone number to reset my login details

My name is sam from nigeria. I've been a panelist since 2014. Recently l lost access to my account because the system asked me to reset my password using my registered email. Unfortunately, the email address i used to register with the panel station is no longer available. I have sent several messages to them asking them to reset my email address but no response. I want my email address to be changed to the one i can access my mails or they should allow me to use my phone number to reset my login details.
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I want to redeem my points then I was asked for my phone number where the OTP will be sent to and I imputed my phone number and clicked send and the system reply said your OTP has been sent but I didnt get the OTP in my phone so I cant redeem my points what should I do?.
My name is Lucky Imuetinyan Ogobghodo I have 10045 points
Infiniteempires's reply, Apr 24, 2020
I have 10045 thePanelstation.com points on my account
I want to redeem my points then I was asked for my phone number where the OTP will be sent to and I imputed my phone number and clicked send and the system replied and said your OTP has been sent but I didnt get the OTP in my phone so I cant redeem my points what should I do?.
My name is Lucky Imuetinyan Ogobghodo from Nigeria, I have 10045 points on my TPS account, how do I redeem my points hence the OTP i need to facilitate the redemption is not forth coming?.

How do I edit my account, I tried the FAQ information on TPS site on how to edit ones account but it didn't work, as in I cant edit nothing except my name, I cant edit my phone number, email and other information's except my name. how do I solve this

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