The Professional Couriers — Baggage lost

I want to inform you that our baggage (a trolley bag) was shipped with your courier . It have been reached Kottayam at 16 of sept 2020. But we don't get any delivery and not even get any calls regarding this. But when we gone to Professional courier Kottayam branch, they say’s no such product is there and they says that there where some problem in Kochi that's why the delivery is delayed. Now it's gone be one month but they don't have any responsibility about this product.
So we want your help to get our baggage back to us. Please help us with that. Because that bag contain some important certificates and valuable products.

Product tracking number is VPL[protected]

SENDER NAME Vandana Venugopal
SEND to
C Venugopalan (our father)
Vaishnavam,
Kaipuzha,
Kottayam,
Pin code:-686602
Contact no:-[protected]


I am her brother.. If we don't get our baggage back then by tomorrow we will file a police complaint against professional courier.