[Resolved] The Professional Couriers — Courier delivered to wrong person, aggressive staff and refusal to launch a complaint | |||
My courier was coming from coimbatore. According to the website of TPCindia, my courier show in transit and collected at TPC office, surat. It was there on May 15, 2021. Consignment no - CJB4485367. I called the office and a woman answered. First, she said there no such courier and number. Then after sometime she said yes there is. She misbehaved a lot. She said the courier is delievered. Apparently, the courier was delievered to some unknown person with different name . Whn I confronted her that it doesn't make sense when the courier clearly had my name. The person they claim to deliver does not exist. They don't have the number of that person. I asked her to launch my complain as the site's complain link is not working, she refused to do so. She also disconnected the calls multiple times and behaved very aggresively. This may sound little weird. The courier had my rudraksha coming from my guru. These people are muslim and had no sense what it means to me. I feel, they have misplaced it intentionally. I can't believe such things are happening because i m a hindu living in india. Was this information helpful? | |||
Sep 16, 2021 Complaint marked as Resolved Got to speak to another staff in a nearby branch. He said he will resolve it. The Professional Couriers customer support has been notified about the posted complaint. | |||
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No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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