The Professional Couriers — courier was not delivered to the consignee

Address:	Chennai, Tamil Nadu, 603103
Website:	www.tpcindia.com

My father has sent a courier from Erode to Chennai via Pro premium service and paid 140 rupees on 16th Oct 2018 and the tracking is PRO7664488.

Consignee name mentioned in the package is Bharanidharan D and location in Navalur.

When i check the tracking it shows as the courier is delivered to someone named Jaya in Padur Area.

When i try contacting the Chennai professional courier office and they asked me to contact at below number[protected] who is responsible for Navallur Area.

I tried calling continuously for more than 10 times however nobody picked my call. I washighly disappointed by the service.

After which i contacted the customer care and they told me it was delivered to Jaya, I asked them who is Jaya and they are blank.

Futher which i enquired about Jaya and spent an hour to found out it was my office receptionist.

If we are spending 140 rupees for courier whereas it is available for 40 rupees you should understand that it is something important and it should not be handed over to someone at reception.

Instead it should be handed over only to the consignee only.

Regards,
Bharanidharan D