The Professional Couriers — delay in courier of document professional courier

Address:

560024

I had requested a document to be couriered to Bangalore(docket no[protected] by Professional Couriers. I made it amply clear that it was URGENT and it must reach today 01 August 2019. The courier was not delivered. I call the courier agent in Peenya (Phone[protected] at 5:30p and I was told it will reach the next day. I offered to come to their office and collect it. They told me it was not possible as they were closed.