The Professional Couriers — document not deliver

Address:	Patna, Bihar, 800001
Website:	tpcglobe.com

I have booked two urgent document letter from hajipur (Bihar) to 1. For ranchi (Jharkhand) and 2. Mughalsarai (U. P) as way bill no pat50142468 and pat50142469 on 10/04 18 but both document not reached at destination and at the time of booking courier persomise to deliver within three days sir my urgent letter is need to deliver before 19/04/2018, sir please solve my problem