[Resolved]  The Professional Couriers — Failure of courier delivery and Lack of response, Unprofessional Behavior

Dear Sir/ Madam,

I am writing to highlight failure of courier delivery, Lack of response and unprofessional behavior from 'The professional Couriers' Mumbai.

My courier reference Number is KUR[protected] and Let's read foundation handed over my package to The Professional courier on 27.07.2020 and Today when i called courier service on [protected] Mr. Prashant told me that courier is reached at Ulhasnagar courier office but they will not able to deliver at my place due to Local trains are not working because of lock down.
There is hardly 30 Km Distance from my place to Ulhasnagar and well connected by Road, when i asked why they cant deliver courier by road, Mr. Prashant rudely answered our courier guy don't have bike to come to your place if you want your courier you have to collect from our office or we will deliver once Local trains will start.
I am really disappointed because of such unprofessional behavior from 'The Professional couries' they can collect courier from Navi Mumbai and come to Ulhasnagar but denying to deliver on half an hour distance, what's the logic ? why they accepted courier as they are well aware about local train issue.
I am calling again and again but now they are not responding on calls also, Its really worst, please help me to get my courier on time.

Thanks and Regards,
Kalpesh Parab