The Professional Couriers — non delivery of item

Address:

professional courier, Alappuzha, Kerala, 690101

Dear sir/madam,

On 15 jul 19, i placed the order with professional couriers for delivering of my parcel to okha, gujarath from mavelikara. The item has still not been delivered. Ref no mvk7116716.

They agreed at the point that i placed the order that it would arrive on date / within timeframe.

Under the consumer rights act they are required to deliver the item to me at the agreed time. As i have still not received item and it is past the agreed time.

If they do not deliver the item by date, i will be entitled to consider our contract at an end and will expect them to refund me the full purchase price.

Yours faithfully,

Sreelal ps