The Professional Couriers — parcel couldn't be tracked | |||
I sent a parcel containing important documents from palladam courier office to pune koregaon park on 23.07.19. It is not delivered till 01.08.19. I complained about it in palladam professional courier office but they simply asked me to contact tiruppur head office. I am asking them since 29.07.19 but they are constantly saying that they need more time to track the parcel. While i called tiruppur professional courier office today, one person told that they didn't receive any such complaint regarding that docket number before. I once again elaborated him everything and he says it take 3 more days to track it. I told him that i already waited more than 10 days and requested him to kindly help me. But he stubbornly told that they don't know where is that parcel now and if i want i can complain about it anywhere. I was so frustrated about such worst customer care service although we are the regular customer to professional courier tiruppur. The docket number is trp6880328. Was this information helpful? | |||
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The Professional Couriers customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I was about to get a parcel with number SRT31005971 from Surat. Now the tracking status says it has been delivered. But it is not delivered really. I did not get any call regarding this as well. Expecting the parcel to be found and delivered ASAP.
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No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705