The Professional Couriers — parcel going missing

Address:	Durg, Chhattisgarh, 490011
Website:	Proffessional couriers

I sent a courier from bhilai for allahabad on 23rd of nov 2018. It's still stuck somewhere in bhilai... No update of status... No authentic numbers to make a contact... Or no one recieving the calls. The company should see into the issue and settle out the problem or else i need to file a case against the service providers for this irresponsible conduct!