The Professional Couriers — ref: lr# 833599, dated 16/10/2018
Marthandam, Kanyakumari District, Tamil Nadu, India
ViVictor Bose on Oct 25, 2018
My consignment 15 kg in weight (12 kg honey packed PET Jars of capacity 1kg each+ 3 kg packing material wt), breakage is not that easily possible, untill someone throw it hard or hit it with some heavy object. The damaged consignment has been returned to me yesterday (24th oct-2018) stating that honey from one PET jar spilled of, when I checked, I understood that one jar cap was damaged, where honey from 4 more PET Jar of capacity 1 kg each has been emptied, with no damages on those 4 jars...
For the above exercise, Rs 400 was also charged( Out of RS 900 courier charge taken, Rs 500 was also refunded along the damaged consignment)...
Even though iam broad minded enough to excuse the breakage, if it has truly happened due to careless(rough) handling of the Parcel, but not the theft done by this courier agent.(professional courier)
Apart from my lose of goods worth RS 3000, l totally lost peace of mind & faith in this courier agent for this daylight robbery.
[Oct 26, 2018] The Professional Couriers customer support has been notified about the posted complaint.
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