The Public Grievances Cell, State Bank Of India, Parliament Street New Delhi — unethical behaviour

Address:

110092

My father is a retired pensioner 96 years of age living in australia with me.
He needs to talk to someone at the bank about his pension account & kyc compliance.
I have called more than 50 times the state bank of india (Swasthya vihar branch) code -007085 for the last 2 days on the telephone number 22462467. The person sitting on this number picks the phone and puts it aside without talking & then cuts the phone after 5 to 10 minutes. I can hear him talking to other customers, as a proof i can send you 2 hrs of recording of his unethical behaviour. The problem is that no one responds on the other branch numbers, the bell keeps ringing & cuts out. Can i request you to please help us some how without penalising the person concerned, all he needs is a bit of realisation. We shall be grateful if you could help us at your earliest. It will be appreciated if you could acknowledge this message
Regards
Dr satyendra pal singh (Father) & pradeep kumar
Australia
Our e-mail is — pradeep. [protected]@astrazeneca.com
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