The Souled Store — incorrect size delivered

Address:Mumbai City, Maharashtra, 400066
Website:The Souled store

My order id is 1199426. I had ordered for xl and and got l instead. When i requested for an exchange. I got a response that i only have to post the parcel to them. I ordered online because it saves time and this is what i get! I had mailed yesterday about this issue but failed to receive a reply. If the person can deliver the order can't anyone come to pick it up? I didn't order a wrong size but i got a wrong size from the souled store 😠
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    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
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