[Resolved]  The Souled Store — issue regarding return

As my product is oversized im not able the return it. There is no return option in my order details. And the return is possible only for 15 days and its been 5th day. Im not able to connect with their customer care number. The number given is telling a recorded message as the office is closed. Im not able to do anything to return the product because such an option is not visible.
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Nov 15, 2018
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
The Souled Store Customer Care's response
Hello,

We are really sorry for the inconvenience caused. We request you to help us with your order id so that we can look into this issue and get back to you.

Awaiting Reply.
Complaint comments 

Comments

I ordered a T shirt and payment was COD and when i checked the status 2 days lated the ordered had been cancelled without informing me. very unprofessional

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    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
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