[Resolved]  The Souled Store — money deducted but order not placed

Address:Mumbai City, Maharashtra

I wanted to buy 2 t-shirts from this website, so I selected those 2 t-shirts and entered my address details
I went ahead with the payment method.
After I filled all the payment details and submitted those, my money got deducted but the order of those t-shirts was not placed. I was redirected to home page. If I check in "My Orders", then I cant see any order placed but money got deducted from my bank and I have that message from bank which says that money was deducted for Souled Store shopping.
Please look into this issue urgently, since I want my money back.
Also I want to place that order again.
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Nov 16, 2017
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
The Souled Store Customer Care's response
Hi Priyanka,

We are so sorry for the inconvenience caused. Please help us with your registered email id and phone number and we will look into it on priority.
Complaint comments 

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Email : [protected]@gmail.com
Phone number: [protected]
Priyanka Wagh's reply, Oct 23, 2017
I have been waiting since long for your response.Please help me at the earliest.I need my money back soon.

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