[Resolved]  The Souled Store — NO CONFIRMATION OF ORDER

Address:Mumbai City, Maharashtra

I found about about this website on Facebook and browsed through their website. Their products were very nice, pretty cool actually. So I decided to buy from them. On the night of October 8th, I placed an order for five T shirts from this website. It was supposed to be a gift for my boyfriend who stays in Kolkata. But right after I made the payment, I got no confirmation email, neither did I get a transaction id. I have no idea how to track my order, I don't even know if I will get a delivery from them. So I wrote to them immediately, but yes can't expect a prompt reply. I would like to complain about this website for leaving a customer in the lurch. Souled Store please follow up on my order or return me the money
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I got this message on the screen after paying but i got no mails no messages on my number and now I don't know what's going on? They gave me a Order ID : 36024 but how do i track it i got no mail nothing??

same with me order no #12579 24/08/2014

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Souled Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    142
    Pending
    0
    Resolved
    55
    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
    View all The Souled Store contact information