[Resolved]  The World of Titan — About service

Address:Surat, Gujarat, 395007

I buy tommy hilfiger watch 25/12/2015 and now my belt is going ded and I go to the world of titan show room at anjan salakha at parleys point I lost my warranty card and bill and I told them you give me paid service I give you all money but they told me go where you buy your watch and I told them the shop is close and I how take duplicate bill and warranty card because the iscon mall shop the world of titan is close MY PROBLEM CAN NOT BE SOLVE

SECOND TIME I WILL COMPLAIN TILL NOT SOLVE PROBLEM
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Snehalpatel,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Snehalpatel's [Complaint's author] reply, Jun 11, 2017
My problem was solved
THANKS FOR THAT

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