Thebiocore.com — non delivery of order

Address:Betul, Madhya Pradesh, 460443

I ordered for testroultra on 06/09/2018, the amount (10005 inr) for the same was deducted without otp. Since then i have not recieved any confirmation regarding my order, i want to cancel it now since i smell some foul play now. And want my amount to be reversed back to my account. Can any one please help me in this regard.
Thanking you in advance
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    Betul
    Madhya Pradesh
    India
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