[Resolved]  Themobilestore.in — Non delivery of mobile purchased on 4th May 14

Address: Chennai, Tamil Nadu

Dear Sir/Madam

I have ordered Sony Xperia M DS on 4th may'14 with extended warranty subjected to a total amount of Rs.11867. But till now i have not received the product yet inspite of several followup daily & also mails.

Details of the order as follows:

Order Date - 04-May-2014 15:26:15 PM IST

Order Confirmation Number:[protected]


Payment Summary

Payment Method: Payu Money

Quantity Product Unit Price Net Price
1 Sony Xperia M DS, black Rs.11, 668 Rs.11, 668
1 Extended Warranty For Handsets Rs.199 Rs.199
between Rs.[protected]/-, white

Purchase Summary

Subtotal:
Rs.11, 867
Shipping:
Rs.0
Payment Charge:
Rs.0
Tax:
Rs.0
Discount:
Rs.0
Order Total:
Rs.11, 867


I am calling them continuously from 6th May2014, the repetitive answer i am getting from them is that the product will be delivered within today or tomorrow evening. I am not getting a even courtesy message from them about the delay in delivery. Pl help me in solving the issue. My money nearly Rs.12000 is sleeping at mobilestore
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Complaint marked as Resolved 
After submitting the complaint I got a call from aeren powwow representative named priya. After 2 days I received my mobile. Thanks to the team Facebook ID - Janarthanan Desigan
 
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