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Thepancard.com — Applied for Name changing in PAN after marriage

My Application No is A2656299. I have applied for My after marriage name changing in PAN on pancard.com on 24 June and documents received them by on 22 July in which i have provided My Application form, PAN, old Aadhaar, Gazette certificate, Affidavit for name change, Marriage Invitation Card copy. On September they raised query and I have submitted my New Aadhaar card with new name. But still they are raising same queries again and again. On 3rd December i have submitted my husband’s passport too But again there are raising queries and till date no progress.
There is no customer support team. We get reply on mails after 1-2 months. and after 8 months of Application I got call on 16 Feb that they want my original marriage invitation card, Which I have send my courier very next day. Wasted my money and time both. It’s better that I should applied on NSDL portal, which is really genuine.
I am attching screenshot of my application overview and chat with customer support team for your reference.
Applied for Name changing in PAN after marriage
Applied for Name changing in PAN after marriage
Applied for Name changing in PAN after marriage
Applied for Name changing in PAN after marriage
Applied for Name changing in PAN after marriage
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