Thepancard.com — It's almost 3 months and I they have not submitted my application to the authority.

Dear Sir/Madam,
I have submitted my application on 28th of Jan.
I have complained earlier regarding the customer support being unresponsive.
My customer code is A3390146.
They only responded with "Your application will be submitted shortly",
despite it being validated on the month of feb.
I'm really disheartened by the service,
As I'm not able to get my Salary because of this delay
I request you to please look into this matter, as it's a serious issue.