Thermax India — hot water generator model athdi-20/gas/20, 00, 000 kcal/hr. - coil leakage within 3 years

Address:

Satyam Auto Components P. Limited, Plot - 26-C, IMT Manesar, Sector - 3, Gurgaon, Haryana, Gurgaon, Haryana

Dear sir,

We bought two nos. Of hot water generators model - athdi-20/gas/20, 00, 000 kcal/hr.in february 2016.

Within 3 years one of the two machines developed a leakage in its coil, which is unnatural and has caused major breakdown in the plant.

We have bought this machine through you distributor - aetom engineering technologies pvt. Ltd. #61-p, 2nd floor, pace city-i, khandsa road, gurgaon - 122001.

Also currently they have amc for these machines.

We expect your organisation to live up to your repute and send your experts to at least analyse why this happened and help us resolve and understand the issue so that this does not occur ever in the future.

Waiting for a positive reply, we remain.

Regards
Abhishek mukherjee
Agm - project & maintenance
Satyam auto components p. Limited