Thermax India — hot water generator model athdi-20/gas/20, 00, 000 kcal/hr. - coil leakage within 3 years

 
1 Review
Satyam Auto Components P. Limited, Plot - 26-C, IMT Manesar, Sector - 3, Gurgaon, Haryana, Manesar, Gurgaon District, Haryana, India
 abhi.sat on Jun 24, 2019
Dear sir,

We bought two nos. Of hot water generators model - athdi-20/gas/20, 00, 000 kcal/hr.in february 2016.

Within 3 years one of the two machines developed a leakage in its coil, which is unnatural and has caused major breakdown in the plant.

We have bought this machine through you distributor - aetom engineering technologies pvt. Ltd. #61-p, 2nd floor, pace city-i, khandsa road, gurgaon - 122001.

Also currently they have amc for these machines.

We expect your organisation to live up to your repute and send your experts to at least analyse why this happened and help us resolve and understand the issue so that this does not occur ever in the future.

Waiting for a positive reply, we remain.

Regards
Abhishek mukherjee
Agm - project & maintenance
Satyam auto components p. Limited

Complaint Status


[Jun 24, 2019] Thermax India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    0%
    Complaints
    12
    Pending
    0
    Resolved
    0
    phone
    +91 98 2632 5618
    location
    Baidyabati Govt. Qrts, E-29, Hooghly, Kolkata, West Bengal, India - 712222
    Thermax India - hot water generator model athdi-20/gas/20, 00, 000 kcal/hr. - coil leakage within 3 years