Theshoppingbazaar — not giving any response

The payment is done already. Have been trying to call, the phone's switched off. Email has been sent. They are not reverting. I need my delivery or i want the refund asap. My order is 41622. The site was on instagram named "theshoppingbazaar". Some of the sites on google say it's a scam, that it never existed. I have got their email and a phone number which is switched off. I hope to get some help with you.