Think & Learn / Byju's — byju's learning center dwarka during refund process showing unethical behaviour

Address:South West Delhi, Delhi, 110075

I had admitted my ward in byjus class room programme., due to some unexpected behaviour of the byjus staff we decided to discontinue our ward from classroom learning center dwarka. When we have requested to operation branch manager for refund, the calculation given by him was totally unethical & shown childlike behaviour, his only motto to harass us. Since we have already decided we asked him the calculation of refund in writing, he given us more bluntly & with attitude said "kuch bhi karlo sirf 26000 he milaygay" now we realise he must be said due to some strong support from management only. Since then I have shown the all calculations which proves that he is wrong still no one from management ready to hear my voice. It is very painful to see that all my hard earned money gone into drain. I had call byju's dwarka center about refund status they always bluntly said you complaint, now every thing is taken care by head office only. Instead of penalise staff's stale behaviour byju's threatening their customers only.
If I will not get any support from byjus management I'll go till consumer court. Till then I'll sit at byju's dwarka center & let other customers know about byju's injustice .
Dalbir Rawat
[protected]
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BYJU's customer support has been notified about the posted complaint.
Jul 09, 2018
Updated by rawatdalbir
Branch manager karandeep calculation in red which shows based on the calculation of 95000 fee (inclusive of tab/transport), and I have negotioted the rate & get the deal of 70000 annual fee. My only concern when byjus agreed on 70000 annual fee (inclusive of tab /transport) how come his operation manager calculate my refund on one 95000 manual fee (inclusive of tab & transport) for evaluate my complain please see the attachment in his hand written (in red)
Also I attached my copy so that you make out the right calculation.

Dalit Rawat
[protected]

Jul 09, 2018
Updated by rawatdalbir
Surprisngly on my all complaint mark as resolved coming, however nothing has happened till date, i am only fight to get justice, but no senior person has time to hear my voice nor they have time to resolve the matter.
Jul 22, 2018
Updated by rawatdalbir
Nothing is happening, can anyone explain the status of my complaint, how many more months I have to wait.
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