Think & Learn / Byju's — cancellation and refund | |||||
I have paid the down payment of 15, 000 against my order and i was told it will be delivered within 7 days but after waiting for 21 days they did not deliver it to me. After calling customer service and writing mails to them, there representatives only asked about the order and reason for cancellations but till date my order has not been cancelled yet. They just make fool of people in the name of education. I am deeply harassed by their actions. The only mistake i did is to purchase it through their counsellor. My order no:[protected] Transaction id: byjus[protected] (10 k) Transaction id: byjus[protected] (5 k) Was this information helpful? | |||||
BYJU's customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
We informed cancellation of the product with in 15 days however Byjus representative Mr Subham just passed time and did not guided us on the process and even not responded to messages now they are saying it cannot be cancelled they need sms, mail or call recording within 15 day period
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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