Think & Learn / Byju's — cancellation of byju's learning classes

Recently we took a subscription in byjus amounting to a total of Rs 95, 000. We initially paid a cheque worth Rs 18000 but was unable to cope with the course, so we decided to stop it before the end of trial period and we had informed them about it .

But We have been receiving messages and calls from the bank to repay the loan amount that you have took in my identity. We are continously being annoyed by the bank enquires.

We apologise regarding our depature before the conclusion of the course but it proved difficult and also because of the financial problems encountered due to the untimely admittance of our grandfather in the hospital and business crisis, we decided to stop the course. Taking the financial crisis into account we humbly request you to redempt us of the fees we are being asked to pay and settle the bank debt .

We were trying to contact the byjus customer care through mail and calls for the past 2 months and we haven't got any replies yet . Please do consider this as a prior issue and kindly take in account of this case .

Hope you won't force us to file a petition in the consumer court. Hoping the best .

Thank you