Think & Learn / Byju's — cancellation of the product | |||||
Hi, My registered phone number is - [protected] my secondary phone number is [protected], never recieved a singl mail from anyone or any call, was promised by mr. Avinash that my cancellation will be procced soon and he said he procceded the issue thrice and its been resolved now he is stepping back from his statement he asked me to cointinue the course for 15 days over the phone i messged him that ok lets continue just for few days but will not be going long with this, told him to cancle it within a week, he asked me to have faith on him he never connected me with any mentor he said he can only do and solve this issue i trusted him but he cheated and now he is not at all replying or picking up the calls i contacted on support had words with adtiya prakash he asked me to wait and now its been seriously very long getting calls from the capital flot to make the payment i have paid 6k down paid but when i was promised to get my refund back and will stop the course soon then why is ther not at all a single effort from this useless department, unprofessionalism, and 2 orders are punchd on my address no clue who is the another person, no helping services no support no proffesionalism, person misbehaved i told him that i didnot got any call or msg thge person misbehaved i asked him provide me the details on which you called or mailed he gave me the wrong details and aftr an argument of 15 mints he apolozised as he was wrong, i am getting extra charge calls for the installments no response from the team... Sharing just few messages i have the whole chat and recordings aswell Was this information helpful? | |||||
BYJU's customer support has been notified about the posted complaint. | |||||
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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