Think & Learn / Byju's — Customer response is very bad

Address:	Bangalore, Karnataka, 560103
Website:	www.students.byjus.com

Hi,

I recently(last Saturday) joined BYJU's IAS coaching and has taken tablet course. I was promised that I'll be provided with table + study material within two days and I can come and collect the same. Now if I call my contact persons - Sristhy Sharma(srishty.[protected]@byjus.com) - she picks up and says she'll call me regrading the location to collect the material in 1 hour and she never calls. The other person is Rajath(mishra.[protected]@byjus.com) - he never picked up my call except while he was joining me and collecting the fee. The support itself is bad or rather I should say it's horrible. They don't reply when I ask sme question regarding the students.byjus.com website usage. I'm extremely disappointment with the staff behavior and wouldn't suggest this institute to any of my contacts or disapprove the same.

Thanks,
Praneeth