Think & Learn / Byju's — refund

 
2 Reviews
 bhakti.k on Jun 14, 2018
We have purchased a product with order id no.[protected] from byju on trial basis and we were misguided from the employee named amit sakia that "we can return the product within 15 days from the day we start using it". We launched a complaint with the ticket no. 381275 and we not getting any firm answers from the persons they are asking for 24 hrs time to answer us since 3 days. The ecs is getting deduced every month and we are not using the product. They guaranted us a call from mentor everyday for student's performance but that too was a lie.

Complaint Status


[Jun 14, 2018] Think & Learn / Byju's customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Same is happening to me. I'll go to the consumer court if this isn't resolved soon.

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    Customer satisfaction rating
    21%
    Complaints
    200
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    0
    Resolved
    41
    phone
    +91 92 4350 0460
    +91 92 4133 3666
    +91 94 4105 0300
    location
    Think & Learn Pvt Ltd, 2nd Floor, Tower D, IBC Knowledge Park , Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    Think & Learn / Byju's - refund