[Resolved] Think & Learn / Byju's — refund delayed issue

Vipul00

from Chennai, Tamil Nadu

Address:	560068
Website:	Byjus

I have been following byjus team for refund since last 2 weeks but i have not heard from the team till date. Each time i call i get consoled by the team stating i shall receive a call back but till date i have received none. The product is already given back and as per the process the amount should have been reflecting in my a/c but still i am here waiting for the call back from the concerned team. Please understand calling back does not serve my purpose but refund do.
We cannot expect such a lapse from brand like "byjus" this is one of the worst services industry i have gone through in recent times.

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Sep 23, 2018

Complaint marked as Resolved

CC forum has helped me getting the issue closed. The team called today morning and as per them the initiation of the refund is already done yesterday evening. They has also helped me with the Transaction id. Since the issue has got resolved hence we are closing the complain with the organization. .

BYJU's customer support has been notified about the posted complaint.