Thomas Cook India — Cheated for Himachal Tour

Address:	Mumbai City, Maharashtra, 400058
Website:	Thomas Cook India

Sir, I had Booked Himachal tour online from Mumbai Refrence no G[protected] tour date 8th November to 14th November, I had paid full amount of the package on 12th October I was recieved pacage details and Flight ticket on 7th at 12.45 pm after repeated request and calls.when our tour started we found same problem with our group we were left with their choice. during tour we found we were cheated repeatedly we were given 0 star category hotel (No hot water, Dirty bed sheets and Towels they charged for heater) instead of 3 star hotel, as mention in or package details we complained to our tour arranger Mr Pankaj Kale from Thomas cook(Mob. No.[protected]) but he didnt help us he didnt take our call in-spite of repeated calls, many of the sites which was mentioned in our tour details was not shown by the guide arranged by Thomas cook. we were charged for sites which was committed free in the tour details, last day of the tour we were left 8 hour before the flight at Delhi airport. This all problems was faced also by our fellow group form Ahmdabad and Banglore. Please help me and my other group members getting justice so that no other get cheated from Thomas Cook.