| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | www.thomascook.in |
I booked my travel with full advance payment on Nov 2016 for travel in Jan 25th 2017. At the time of booking they said i will get all booking details within a week. Once i make full payment i didnt get any communication next one month. In Jan first week they just shared hotel Names that was cheapest hotel while in itinerary had far different hotel. While asking for the change of hotel they said they dont have any other option. Till date Jan 23rd, 2017 i didnt get any kind details about my travel.
I tried so many time to connect over calls and emails they simple deny to share any information before few hours only on travel date. I really dont understand when i made full payment 3 months advance why they didnt made are require bookings in well advance. How i will manage all the plan now when i dont have anything in my hand.
Pathetic service, Its very unprofessional. Was this information helpful? | 
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