Thomson Tv — led tv

Address:

683104

I had bought thomson tv, model 40m4099 through flipkart vide invoice no faaa3q[protected] dated 15 may 19. For the past one month, the tv is not working. With lot of tussle with customer care, the service engineer had visited and intimated that the mother board of the tv is faulty and require replacement. After 2 weeks the board was replaced and a new defect in the form of no display appeared whilst changing mother board. The engineer intimated that the led display also requires replacement. All the major components of the tv namely, motherboard and led failed with in a span of 7 months, which shows poor quality of the products. Infact other than the casing, there is any thing else to fail also.. I suggest much more rationale should with respect to defining quality of the products by ecommerce sites should be institutionalized. Poor quality inspection is making us highly vulnerable against such poor products. A copy of authorised quality check inspection certificate also could be provided to customer along with invoice. Over all a very sad and disappointing experience with the product.