Thomson Tv — no proper response - tv not fixed for 3 months

Address:600028

Tv repair complaint — 27-dec-18
Emails sent — ~20
Resolution - no resolution yet (As on 14-march-19)
Problem with the tv, mother board failure and multiple boards not working.

Was promised a new tv but they refuse now.

Their phone number doesn't work and emails are no use.


On mon, 4 feb 2019 at 17:09, customer care wrote:
Dear customer,
Greetings for the day,
Kindly be informed that t. V has been approved for replacement, same has been dispatched to jan 1 to service provider to deliver you, kindly allow us time to get this resolved.
Regards
Consumer care
Thomson led tv
_
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    Chennai City Corporation, Tamilnadu
    India
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