Thomson Tv — Showing "OSU UPDATE IS STOPPED",Audio is not working when TV is turned ON

I had buyed a 43inch TV through Flipkart.From the day of installation, when the TV is turned ON a pop up dialog box appears showing "OSU UPDATE IS STOPPED".Also after the completion of the return period the next day onwards I face issue in audio when the TV is turned ON
I had registered complaint on 5th June and it has been about 20 days, till now no steps are taken by the company to solve the issue.
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